Work From Home. Support Leading Brands.
Join TRJ Connect as an independent contractor. Provide top-tier call center customer support from the comfort of your own home on your own schedule.
Why Partner With TRJ Connect?
We provide platform access, onboarding support, and Fortune 500 client opportunities; you provide exceptional customer service. Enjoy the true freedom of a 1099 independent contractor lifestyle.
Set Your Schedule
Work when it suits you. Choose your own hours and balance your life and work perfectly without micromanagement or traditional shift rigidity.
Work Anywhere
No commute, no gas expenses, no office politics. Create your ideal workspace right at home and service in your most comfortable environment.
Enjoy Flexibility
As an independent contractor, you are in complete control of your business, your earnings, and your professional growth with semi-monthly direct deposit.
What is a Virtual Call Center?
A virtual call center allows customer service representatives to assist customers from home instead of working in a traditional corporate office building.
Depending on the opportunity selected, representatives may help with customer inquiries, appointment scheduling, account support, billing questions, roadside assistance, retail orders, travel bookings, and more.
The work is real customer service work. The difference is that it is performed 100% remotely from your own home office.
Partner with Fortune 500 brands with complete schedule flexibility.
Why People Choose Remote Work
For many people, working from home is about more than convenience. It offers more flexibility, zero commuting stress, and meaningful control over how your day is structured.
Remote work still requires professionalism, dedication, and consistency — but for the right person, the flexibility can make a life-changing difference.
Is This Right For You?
This may be a great fit if you are dependable, self-motivated, and comfortable communicating with customers from home.
- You enjoy helping people and solving problems
- You have strong communication and verbal skills
- You can work independently with minimal oversight
- You are comfortable navigating computer programs
- You can follow client requirements and servicing schedules
- You want flexible remote work options
- You are willing to complete certification and enrollment steps
This is best for individuals who are ready to treat remote work seriously and show up consistently.
What You'll Need
- Quiet & noise-free background space
- Compatible Windows 11 computer (desktop or laptop)
- Hard-wired ethernet internet connection (no Wi-Fi)
- USB headset with noise-canceling microphone
- Webcam for live certification classes
- Ability to complete required onboarding documents
- Availability to attend certification as scheduled
How It Works — Step by Step
From registration to your first client paycheck, here is the exact roadmap to becoming an active independent contractor.
Create Your Profile
Start by creating your contractor profile on the Arise registration portal.
Complete PC Check with Windows 11
Make sure your computer meets Windows 11 specifications with hard-wired internet.
Complete Short Assessment
Take the quick Harver customer service assessment to match with client opportunities.
Review Available Opportunities
Browse Fortune 500 client programs, schedules, hourly rates, and requirements.
Complete Enrollment Requirements
Verify identity, complete background check ($30), and confirm drug screen if required.
Attend Virtual Certification
Prepare for your selected brand. Attendance is mandatory; many feature paid certifications.
Begin Servicing From Home
Start taking inbound calls from your home office as an independent contractor with semi-monthly pay.
Important Things to Know Before Getting Started
Transparent, honest guidelines so you can make an informed business decision.
TRJ Connect partners with independent contractors, not traditional W-2 employees. You are financially responsible for your own onboarding and equipment — so you can make an informed decision before moving forward.
- This is a 1099 independent contractor opportunity.
- A standard $30 background check is required.
- Some clients may require drug testing.
- Banking clients may require fingerprinting.
- Class availability and client spots can fill quickly.
- Full certification attendance is required.
- Pay, schedules, and requirements vary by client opportunity.
- Minimum 20 hours per week required to remain active.
Join TRJ Connect Today
Follow our detailed step-by-step portal instructions to register as an independent contractor agent and connect with TRJ Connect (Service Provider ID: 4016310).